Free sample articles newly available from International Journal of Process Management and Benchmarking

The following sample articles from the International Journal of Process Management and Benchmarking are now available here for free:

• Sustaining performance in financial sector e-businesses: best practices and lessons learned
• Increasing the effectiveness of benchmarking in the restaurant industry
• Cross-functional integration of marketing and information services in banking: a cross-industry comparison
• Evaluation of business performance measurements for ISO 9000 initiatives in Indian manufacturing industry
• An approach to develop green capability in manufacturing supply chain